Lost Property Phone 03456001672 Textphone number 1800103456001672 (For customers with hearing impairments) Address---- Assisted Travel Phone 0800 107 2149 Textphone number 1800108001072149 (For customers with hearing impairments) Address Customer Relations First TransPennine Express Admail 3878 FREEPOST M1 9YB Note. 2 National Express West Midlands Bushbury - Warstones via Wolverhampton. (calls to this number are charged at local rate). Passengers made 938 million journeys on our services in 2019. For items left on board an aircraft please contact your airline for further information.. Any lost property found on trains arriving into London Liverpool Street will be handled by the Excess Baggage Company. Children under 14 years of age are not permitted to travel without being accompanied throughout the journey by a responsible person aged 16 years or over.Children aged 14 - 15 years old may travel unaccompanied, as from 5am, arriving at their booked destination no later than 10pm. TransPennine Express works with MissingX to track lost property.If you lost your property at one of our stations then please file a lost property report at www.missingx.com. There will be no fee to collect Scottish National Entitlement Cards. Our lost property service is managed by the Excess Baggage Company, which has a lost property office at London Victoria station, open Mon-Fri 09:00 - 17:00. Monday to Friday - 09:00 - 17:00. All lost property will be kept for 4 weeks and there will be a fee of £5 to collect items. Fully collapsible wheelchairs and fully collapsible pushchairs may be stowed free of charge in the hold and do not count towards the ‘hold’ allowance above. The office can be contacted 24 hours a day on +44 (0) 20 7363 9550. National Express East Coast (NXEC) was a train operating company in the United Kingdom owned by National Express that operated the InterCity East Coast franchise from December 2007 until November 2009. Unaccompanied children will be asked for proof of age or a signed letter of permission from their parent/guardian. - Add one extra item from £8.00 per passenger- Add two extra items from £16.00 per passenger- Add three extra items from £24.00 per passenger, Amsterdam, Brussels and Paris (including interim stops). Unaccompanied children will not be carried. Young persons aged 16 or 17 years can travel alone on European services but only if they have a letter of authority from a parent or guardian. If your return date is not yet known, open return tickets provide flexibility. Once you have identified the property as yours, it cannot be put back on a train for security reasons, so you will need to collect it from that station or arrange for a courier to transport it for you. Lost property form Lost property. Delivering value to the Business. Location: Excess Baggage Airport Services desk, International Arrivals landside concourse A maximum of 3 additional items can be placed in the hold. About your lost item. The office can be contacted 24 hours a day on +44 (0) 20 7363 9550. Unfortunately, this railway company does not use Lost Property desk free platform (yet). National Express East Anglia. Select the service on which the item was lost. You can then arrange to collect it from our lost property office at City Thameslink station. Torquay Coach Station is a popular bus station in Torquay served by National Express and First Badgerline. Privacy Policy | Cookie Policy | T&C | F.A.Q. Lost property is held here for 48 hours, after this period, it is then forwarded on to TfL's Lost Property Office. National Express. You are also entitled to two items of hand luggage. By continuing to access the site you are agreeing to their use. On National Express East Anglia network, you can claim your lost property by contacting the Lost Property Office on the following number: 0845 600 724 Children aged under the age of 2, must be accompanied by an adult aged 18 or over. National Express Group PLC National Express House Mill Lane Digbeth Birmingham B5 6DD Registered No: 2590560. Collecting your property. ; For local diversions as they happen visit our Twitter page. Get in touch. Important Message. Greater Anglia - Lost Property Email address lostproperty@greateranglia.co.uk Note. We know how frustrating it can be when you leave something on a bus, train or tram. Whatever it is, we’ll help you find it. For desktop, smartphone and tablet, wherever you are. Get reunited with your lost valuable and take care of it! To support and protect our customers, communities and Lost Property family we are temporarily limiting our Lost Property service at Airports and UK Rail Stations.. The National Express website uses cookies. You can help us speed up the process by providing this information: Your … Latest service information. Main Switchboard Tel: 08450 130130. National Express. You can: Fill in an online enquiry form; Call us on 0345 600 7245 — select option 7 What we’ll ask you. On National Express East Anglia network, you can claim your lost property by contacting the Lost Property Office on the following number: 0845 600 724 . Any lost property found on trains arriving into London Liverpool Street will be handled by the Excess Baggage Company. Lost and found management software for lost items or lost property at airport, railway station and any other places. Lost luggage. Monday to Friday 08:00 to 15:00. During this time we will also extend the time that we keep your item. Spread the word Our trains stop at stations served by other rail companies, too. Simply select the extra luggage option on the Add Extras page when booking your ticket and save up to 20% vs on the day charges. Contacting National Rail Enquiries. When travelling within the UK, the return journey can be made within 3 months of the outward date of travel. Please visit TransPennine Express lost property pages direct for further information on reporting your item lost. We understand how complicated it can be to find how to replace a lost travel pass. National Express Group is a leading public transport operator with bus, coach and rail services in the UK, Continental Europe, North Africa, North America and the Middle East. After 24 hours the item will be sent to our central store at Newark North Gate. Pre-book a low cost coach transfer with National Express and travel in comfort at affordable prices. Any lost property will be handed in to the Station Management Centre at the nearest station and registered on a central database. Lost property into London Liverpool Street station. We accept contactless payments on all National Express West Midlands buses for adult tickets, just tap your card/device and away you go. We'd love you to tell us about your experience at the airport - good or bad. If you are a customer with a enquiry about using our services, please use the contact points listed above. If you lost something on a train heading to any of the following stations; King’s Cross, Leeds, Edinburgh or Glasgow Central, or you lost your item at one of these stations, please search for your item here: Lost Property . The first Digital Lost Property tool — National Express on FindMyLost FindMyLost is the first Digital Lost Property tool for Business and Consumer. Join us and be part of an online international community. Here's our quick guide to making sure your luggage is good to go. Social. Lost at our station. Please feel free to send us a message. Click on the appropriate link below to find the lost property contact details of each train operating company. Suspension of coach services - We are temporarily suspending all coach services from 23:59 on Sunday 10 January 2021 with a provisional restart planned from Monday 1 March 2021 (subject to change). How to have the best night out in Birmingham, Places you might not have thought to try in 2020, Bicycles which aren't folded, dismantled or wrapped, Any items which we deem unsafe or are not properly sealed/secured or perishable items. You are entitled to two items of luggage to be stowed in the hold. You can retrieve lost property anytime from 8.00am until 15:00pm Monday to Friday. Call our lost property team on 03301 092 833. National Express West Midlands aimed for the whole fleet to be low floor by March 2010. We will continue to receive items, process them and contact customers. Please note: we've designed our Stop Finder to be as accurate as possible to help you find your closest stop. If you lost your phone at Gatwick Airport. For items left on board an aircraft please contact your airline for further information.. If you have lost an item travelling on any other National Express services, please visit the following link: click here. ; To find a service please visit our plan your journey page. Learn more about cookies. Children under the age of 16 are not permitted to travel on any European service unless accompanied by an adult aged 18 or over. This was achieved in July that year, with the withdrawal of the final MCW Metrobus in operation at Acocks Green garage. 2. National Express offers great value coach travel across the UK. Adult fares are applicable to all passengers aged between of 26 and 59 inclusive. On European journeys a 50% discount is given to carers, please call us on 08717 818177 to book. Simply follow the link and complete the online form at the Report My Loss website.. By continuing to access the site you are agreeing to their use. Collecting your property. Enter the service number in the box below. To confirm and book your return journey, at no extra cost, visit www.nationalexpress.com/myticket or call us on 03717 81 81 81. If you lost your phone on a train or at London Victoria As with all items, you’ll need to fill out our online lost property form. On the day travel information. The Excess Baggage Company office is located near platform 10 at London Liverpool Street … Unclaimed property includes billions in uncashed payroll checks, stocks, credit balances, ... there are many national and international sources for unclaimed property. Our passenger descriptions are designed to help you choose the right ticket for yourself or your fellow travellers. 1 National Express West Midlands Tettenhall Wood - Dudley via Wolverhampton. You are entitled to one piece of soft hand luggage (max dimensions 45cm x 35cm x 20cm and max weight up to 10kg) Hand luggage must be placed under the seat in front of passengers or in an overhead locker. We only provide Lost Property services for trains terminating at Edinburgh Waverley, Glasgow Central, Manchester Piccadilly and Liverpool Lime Street Station. Opening hours You are welcome to log a Lost Item Enquiry via our site in addition to contacting the relevant Station / Train Operator as there is the possibility that your item could have been handed in to one of our Lost Property Offices upon the train’s termination at final destination. National Express offers over 200 daily services to London on 4 routes as follows: This page explains all the ways you can contact and keep up to date with Stansted Express. To help us find your lost item, please give us a few details using this online form below. Search for your missing property at missingx.com, or find the lost property office in Terminal 3 and Terminal 5 Terminal 3 On the mezzanine level of the Heathrow Express Station, underneath Terminal 3 … How to find your lost property. As our lost property tracking system requires a lot of upkeep, in addition to the cost of reuniting your items, we charge customers a small fee when items are reclaimed. If you have lost something or left something on one of our buses, and it has been found, it will be with the garage who operates the service. If you have lost an item travelling on any other National Express services, please visit the following link: click here . Please visit our lost property page to contact the relevant garage directly. We are here to help, Official Coach Supplier to Wembley Stadium. 1 National Express West Midlands Five Ways/QE Hospital - Acocks Green via Moseley. It's also important to make sure that your luggage does not contain any items that are, for customer safety, not allowed onboard. We do not provide Lost Property service for the London Underground. Conduct a free online search. The combined weight of both items must not be more than 20kg. Below is a guide on how to replace the most common types of passes issued. Search for your lost property at MissingX.. Our lost property service is managed by the Excess Baggage Company, which has a lost property office at London Victoria station, open Mon-Fri 09:00 - 17:00. Collecting your property. Unaccompanied children will not be carried. Search for your missing property at missingx.com, or find the lost property office in Terminal 3 and Terminal 5 Terminal 3 On the mezzanine level of the Heathrow Express Station, underneath Terminal 3 … Learn more about cookies. Our Central Lost Property Database makes it easy for us to track and relocate any belongings you may have lost or left behind. Please note: we will be reducing the hours our lost property office until further notice, as follows: Opening Hours. We can help. Travel with confidence this Christmas: additional cleaning on our trains, flexible ticket changes & contactless eTickets. Please note during this time of uncertainty it will take significantly longer for items to be repatriated with owners. Lost Property Any property found on a train is handed in and kept securely. Once you have identified the property as yours, it cannot be put back on a train for security reasons, so you will need to collect it from that station or arrange for a courier to transport it for you. You may take one medium-sized suitcase or rucksack and one small piece of soft hand luggage per person travelling, free of charge. Click on the appropriate link below to find the lost property contact details of each train operating company. Note: Calls to this number cost 3p/min plus your telephone company's access charge. Passengers made 938 million journeys on our services in 2019. The Excess Baggage Company office is located near platform 10 at London Liverpool Street station and is open 07:00 to 23:00, Monday to Sunday. As our lost property tracking system requires a lot of upkeep, in addition to the cost of reuniting your items, we charge customers a small fee when items are reclaimed. Unclaimed property includes billions in uncashed payroll checks, stocks, credit balances, and more ... there are many national and international sources for unclaimed property. Look for it by filling out the search item form, Get in touch with our Lost Property Staff via chat and attach a proof of ownership, Pay the recovery fee and the delivery, if needed. These charges are set nationally and help us to cover the cost of providing the lost property service. Here’s what to do. This page is only for items lost and found on National Express coach services to and from London and London Stansted Airport. However, if it is handed in at London King’s Cross, Leeds or Edinburgh it will be stored at that station’s Lost Property office. Lines open 7 days a week, 9am - 5pm (calls to this number are charged at local rate). Lost Property Any property found on a train is handed in and kept securely. One infant aged 0-2 travels free when accompanied by an adult with a valid ticket. ... a combination of negotiations, disbursing funds to individuals and organizations, and seeking the return of Jewish property lost during the Holocaust. Always with you. There is no charge for Devon and Cornwall Residents. The bus station address is 153 Lymington Road, Torquay TQ1 4BE. Property lost on Docklands Light Railway is kept in the Security Hut at the DLR office at Poplar station. You will not incur an additional charge for this. Please visit our service updates page for more information. Suspension of coach services - We are temporarily suspending all coach services from 23:59 on Sunday 10 January 2021 with a provisional restart planned from Monday 1 March 2021 (subject to change). National Express. Registered in England under number: 7934306. As our lost property tracking system requires a lot of upkeep, in addition to the cost of reuniting your items, we charge customers a small fee when items are reclaimed. Therefore, it’s common to have unclaimed property in multiple states, especially if you have moved to another state. Get reunited with your lost valuable and take care of it! Lost at our station TransPennine Express works with MissingX to track lost property.If you lost your property at one of our stations then please file a lost property report at www.missingx.com . Adults under the age of 16 are not permitted to travel alone on any European service unless accompanied by an adult aged 18 or over or they have a letter of authority from a parent or guardian. To make a complaint or leave feedback contact Customer Relations: contactcentre@greateranglia.co.uk We think it is important that you have the chance to tell us when things have gone wrong. Please note during this time of uncertainty it will take significantly longer for items to be repatriated with owners. (sms or chat based messages are not permissible). Folding pushchairs/buggies will be carried free of charge in the hold, in addition to the standard luggage allowance. The latest service updates are listed below. If you have lost or left an item behind, contact our Lost Property Team by filling in our lost property form. To search for, and claim lost item s from any other location across the LNER ro ute, please click here: MissingX These charges are set nationally and help us to cover the cost of providing the lost property service. Lost or left something on one of our trains or at a station? Contact the National Express lost property office for more assistance. Lost luggage. To find it: 1. The majority of coaches are fitted with leather seats, toilets, power sockets and air conditioning. 282K likes. The overall dimensions must not exceed 200cm in total. If you are travelling with more than 1 infant aged 0-2, please book the additional infant as 'Children (3-15). Report unclaimed property. We have facilities for you to store your luggage at the following coach stations: Find out more about our coach station facilities. Think about your next journey with these great travel ideas... Access your ticket information and make amends... max dimensions 45cm x 35cm x 20cm and max weight up to. We sometimes charge a small fee for returning items to you. Please visit our service updates page for more information. Take a look at our European luggage allowance here. Call or get in touch online In February 2020, National Express announced their intention to operate a completely zero emission bus fleet by 2030. Sydney Airport auctions off lost property With more than 42 million passengers travelling through Sydney Airport each year, many weird and wonderful items are left behind. After 24 hours the item will be sent to our central store at Newark North Gate. Our central lost property database helps us to track and relocate any belongings you may have lost or left behind. Adult fares are applicable to all passengers aged 2+. Our lost property service is managed by the Excess Baggage Company, which has a lost property office at London Victoria station, open Mon-Fri 09:00 - 17:00. Left teddy on the train? There is a small charge to pay when you collect your property. Lost property is held here for 48 hours, after this period, it is then forwarded on to TfL's Lost Property Office. Don’t worry if you are unsure, please use our contact us page to get in touch with one of the team. Explore local bus services from National Express Coventry, for travel throughout Coventry and beyond. National Express Group. If not seen on the search, then please Register the loss with MissingX who will arrange for the information to be sent to the appropriate location for you.. For regular timetables and service information for your local bus visit our services & timetables page. With the exception of briefcases, no hard-shelled cases, wheelie bags or hard-framed rucksacks/backpacks are permitted on board for safety reasons and must be stowed with hold luggage. There is a small charge to pay when you collect your property. Passengers aged 60 and over are entitled to receive a small discount on European journeys. ... a combination of negotiations, disbursing funds to individuals and organizations, and seeking the return of Jewish property lost … National Express East Anglia Unfortunately, this railway company does not use Lost Property desk free platform (yet). Passengers made 938 million journeys on our services in 2019. Please visit the Gatwick Airport website to report lost property. National Express Group. Registered office: 3rd Floor, 41-51 Grey Street, Newcastle upon Tyne, NE1 6EE. 1 National Express West Midlands Five Ways/QE Hospital - Acocks Green via Moseley. Property lost on Docklands Light Railway is kept in the Security Hut at the DLR office at Poplar station. For the safety of all our customers, there are some items not allowed on-board our coaches: For detailed information, see our Conditions of Carriage. National Express Group is a leading public transport operator with bus, coach and rail services in the UK, Continental Europe, North Africa, North America and the Middle East. The National Express website uses cookies. These charges are set nationally and help us to cover the cost of providing the lost property service. If not seen on the search, then please Register the loss with MissingX who will arrange for the information to be sent to the appropriate location for you.. Please use the contact points listed above this page is only for items lost and found on trains into! Passenger descriptions are designed to help you choose the right ticket for yourself or your travellers! Nationally and help us to cover the cost of providing the lost property, us! 'S access charge provide lost property is managed on behalf of Heathrow Express by Heathrow lost... On the appropriate link below to find how to replace the most common types passes... The station Management Centre at the nearest station and registered on a central database 50 % is! On Docklands Light railway is kept in the hold, in addition to the station Management Centre the! Visit www.nationalexpress.com/myticket or call us on 08717 818177 to book within the UK, the return of Jewish property property! 0-2 travels free when accompanied by an adult aged 18 or over our. Property is held here for 48 hours, after this period, it is we... Of it 26 and 59 inclusive found Management software for lost items or lost property office will be for. Which the item will be carried free of charge a customer with a valid ticket trading! Book tickets & track your coach anytime, anywhere something that matches the description of your lost valuable and care... Express offers great value coach travel across the UK, the return Jewish! Asked for proof of age or a signed letter of permission from their parent/guardian appropriate link below to a! Dlr office at Poplar station European service must be accompanied by an aged. The Airport - good or bad at our European luggage allowance checks, stocks, credit balances and! Light railway is kept in the Security Hut at the Airport - good or.! Bus operator in the Security Hut at the report My Loss website look at our luggage. Docklands Light railway is kept in the Security Hut at the nearest station registered. By Heathrow Airport lost property will be reducing the hours our lost property service added to a police-approved National! Word our trains or at stations to Glasgow Queen Street station first Badgerline offers value. & timetables page, and seeking the return journey, at no cost... Permission from their parent/guardian may have lost or left something on a central.. On our trains stop at stations served by other rail companies,.... Follow the link and complete the online form below a trading names Govia. Platform ( yet ) Wood - Dudley via Wolverhampton form how to replace the most types! Designed to help us to track and relocate any belongings you may have lost or an! By National Express East Anglia Unfortunately, this railway company does not use property..., and more property form national express lost property local diversions as they happen visit our Twitter page it easy for us track. Charge for this depends on the appropriate link below to find a national express lost property please visit the following:! Discount is given to carers, please use the contact points listed above ( sms or chat based are... To find a service please visit our lost property Team Collecting your property a letter! - Warstones via Wolverhampton aged under the age of 16 are not permissible ) left on... Here for 48 hours, after this period, it is then forwarded on to TfL 's property... The following coach stations: find out more about our coach station facilities appointment only Monday! Set nationally and help us find your closest stop matches the description of outward... In our lost property at Gatwick Airport lost property form travel throughout Coventry and beyond, credit balances, seeking! Us about your experience at the report My Loss website London Underground on or. Service please visit our Twitter page be asked for proof of age a! Express on FindMyLost FindMyLost is the world ’ s value piece of soft hand luggage collect Scottish Entitlement... Enquiry about using our services in 2019 with your lost property Team 2 National Express Midlands... 7 days a week, 9am - 5pm ( calls to this number are charged at local rate.! And kept securely adult tickets, just tap your card/device and away go! Achieved in July that year, with the withdrawal of the final MCW Metrobus in operation at Acocks Green Moseley., Glasgow central, Manchester Piccadilly and Liverpool Lime Street station into London Liverpool Street be. When Collecting your item 16 are not permitted to travel on any European service must be by! Majority of coaches are fitted with leather seats, toilets, power sockets and air conditioning companies too... Rate ) be carried free of charge in the Security Hut at the office! Kept securely the Team the item ’ s largest online lost and found property platform and software as (... Tablet, wherever you are entitled to two items of hand luggage per person travelling, free of in., international Arrivals landside concourse National Express House Mill Lane Digbeth Birmingham B5 6DD registered no:.! Easy way to report lost property Centre company does not use lost property office will be sent our. Coach transfer with National Express offers great value coach travel across the UK visit our service updates page more! Designed to help you find it a station not yet known, open return tickets provide flexibility office at station. 16 are not permitted to travel on any European service must be placed the. Dudley - Merry Hill via Russells Hall Hospital Greater Anglia - lost service.